Turn browsers into buyers with in-chat shopping.
Your AI agent understands what customers want — even from vague descriptions — and instantly surfaces the right products with prices, variants, and an integrated cart.
- Hybrid AI search with natural language understanding
- In-chat cart with variant selection and checkout
- Auto-generated product descriptions and tags
Resolve support tickets before they're even created.
The agent reads your store policies, tracks orders in real-time, and handles common inquiries autonomously. When it can't solve something, it escalates with full context.
- Real-time order tracking and status updates
- Policy-aware responses for returns and refunds
- Automatic ticket escalation to human agents
Capture leads and book meetings — automatically.
Your AI agent qualifies visitors, collects contact details, and schedules meetings directly in the chat. Every conversation becomes an opportunity.
- Conversational lead qualification and capture
- Integrated calendar booking with availability
- Automatic CRM sync and follow-up triggers
Built for Conversational Commerce.
A completely customizable AI agent that actively learns your store, drives sales, and handles support.
Built-in CRM & Integrations
Use our smart built-in CRM to manage leads and conversations, or connect seamlessly to your existing CRM.
Hybrid AI Search
Proprietary natural language search understands customer intent, not just exact keyword matches.
Deep Store Learning
Automatically scans your entire catalog and auto-generates better, more conversational product names.
Fully Customizable Agent
Define the agent's character, tone, and behavior using custom instructions tailored to your brand.
Policy & Support Rules
Upload your store policies. The agent answers FAQs and escalates complex issues to human support tickets.
WhatsApp Integration
Deploy your AI agent on WhatsApp with full conversation context. Customers get instant support on the channel they already use.
Understands what they mean, not just what they type.
Our proprietary hybrid search combines AI-powered semantic understanding with traditional keyword matching. The agent doesn't just scan for words — it uses vector embeddings to grasp the meaning behind every query, then finds the best match across your entire catalog.
- AI semantic search that understands intent, not just keywords
- Vector embeddings map customer language to your product catalog
- Hybrid approach: combines AI understanding with keyword precision
The AI understood "cold rainy weather" means the customer needs waterproof insulated outerwear — no exact keyword match needed.
Your brand. Your voice. Your rules.
Chatpod isn't a generic bot. You control its character, behavior, and tone entirely through custom instructions. Combined with smart policy reading, it knows exactly when to answer, and when to seamlessly escalate to a human.
- Totally customizable agent character
- Enforces your unique store rules
- Automatic ticket creation when human help is needed
Setup takes minutes, not weeks.
No coding required. Connect your store, and Chatpod will automatically train itself on your products and policies.
Connect Store
Sync your WooCommerce products instantly.
Set Rules & Voice
Customize the persona and upload your policies.
Go Live
Add the widget script to your site.